Harvey and Irma Marking a New Level for Customer Support Recovery Summary © 2019 - Agility Recovery, All Rights Reserved.The only integrated business continuity solution in the market that helps you Plan, Train, Test, Alert, and Recover—all in one. Copyright 2019 - Agility Recovery, All Rights Reserved. 2 Recovery Summary EXECUTIVE SUMMARY In late summer of 2017, Hurricanes Harvey and Irma became the first Category 4 Atlantic storms to hit the United States in the same year. These unprecedented storms presented local communities with unique challenges. The scope of impact was felt across the country. Gas prices climbed, supply chain operations were interrupted, and employment figures in the U.S. dropped in September, the first decrease in seven years. Hurricane Harvey lingere

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