Harlequins F.C. improved its payroll processes by switching to IRIS FMP, addressing issues of complexity and inaccuracy, especially for its part-time staff and playing department, where payments vary based on bonuses and international appearances. The previous provider struggled with tasks like managing salary sacrifice schemes and complex payroll needs, leading to payroll errors and employee queries. Since migrating to IRIS FMP in 2015, Harlequins has significantly reduced payroll errors, improved financial reporting, and saved time by adopting electronic payslips, freeing up 25% of HR's time for other tasks.

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