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Hanwha General Insurance Co., Ltd.

Hanwha General Insurance Co., Ltd.

Symantec
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CUSTOMER SUCCESS Getting ahead Many small wins can add up to a big gain. Hanwha General Insurance Co, Ltd. has been using this strategy successfully. In January, 2012, for instance, the company—which provides non-life insurance in areas such as fire, marine, and auto—made another small win. It became the first in its industry to introduce an e-signature system, giving customers a “one-stop” service experience from premium calculation to payme

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