The Challenge Prior to Chrome River, Hall & Wilcox used an expense solution that had limited capabilities and lacked integration with its financial system. As a firm with complex billing requirements, the AP team had to create manual workarounds to check for duplicate data and validate that expense reports with billable charges matched the credit card feeds. For invoice management, the firm used a tool that offered some digital functionality, but without automation features like OCR, it was still a largely manual process. Seeking efficiency gains, Hall & Wilcox wanted a central solution that could automate expense and invoice processes, and enable employees to thrive with more time for meaningful, client- focused work. Desired capabilities included: • I n t eg r a tion with th

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