Focusing on Trust and Teamwork to Get Physicians to Buy-in to Performance Management Case Study: GWINNETT MEDICAL CENTERGETTING BUY-IN FROM DECISION MAKERS GMC started a new intensivist program in its four ICUs in early 2016. As the program got under way, GMC wanted a business intelligence solution in place that would provide it with a baseline to show how the hospital and individual physicians performed on a variety of measures. Moving forward, it wanted to use this information to determine best practices in the ICU and measure physician performance against these best practices. The hospital looked at some ICU-specific analytics solutions as well as some enterprise solutions. Ultimately, the hospital selected Dimensional Insight’s Diver Platform (Diver), an enterprise-wide bus

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