Balancing Service Levels and Working Capital with S&OP CUSTOMER STORY Gruppo Giovannini • Stay profitable even when revenue decreased by 20% • Increase the product line by 30%; 70% of which are "long-tail" items Results • Demand Forecasting & Planning • Inventory Optimization • Replenishment Solution • Wholesale Distribution Industry Challenges The electronics distribution business is highly competitive and Gruppo Giovannini needed to make optimal trade-offs between working capital and service levels for their large, ever-changing product range, and to manage an increasing number of long-tail demand items. Company Overview Established in 1942 in Trento, Italy, today Gruppo Giovannini is well-established across Northeast Italy and one of the main Italian distributors of wholesale

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