Case Study
Groupe 3SI improves the satisfaction and productivity of its end-users with the help of Nexthink real-time IT analytics
Groupe 3SI improves the satisfaction and productivity of its end-users with the help of Nexthink real-time IT analytics
SUCCESS STORY Smarter IT through analytics www.nexthink.com Groupe 3SI improves the satisfaction and productivity of its end-users with the help of Nexthink real-time IT analytics Responsible for maintaining and developing the IT infrastructure of the Group, and ensuring that 7,000 employees have the tools at their disposal to quickly respond to diverse customer expectations, Groupe 3SI’s IT team adopted the Nexthink solution to proactively manage its information system and guarantee their end-users a level of service and performance able to meet the daily business challenges of the Group. CONTEXT Groupe 3SI, leader in e-Commerce and services, is active in 30 countries and consists of 25 brands. For over 20 years, the Group has established partnerships with leading suppliers and t