Challenge: The customer was relying on an aging, analog phone system and wanted to upgrade to a Unified Communications platform in its new and existing store locations. However, like most businesses, the existing phones were supported with CAT3 wiring infrastructure with many cable runs going well beyond the 328ft (100m) reach limitations of standard network switches. Concerned with the financially prohibitive nature of the modernization, the customer faced several obstacles: • Ripping and replacing the existing, yet reliable CAT3 cabling infrastructure to support the new IP phones • Additional IDF closet requirements to support the extended network distances • Managing the significant disruptions to business during the transition Solution: The customer learned about the award

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