Case Study

Greentube bets on ServiceNow to scale gaming operations

Greentube bets on ServiceNow to scale gaming operations

Pages 5 Pages

40% 80% Thanks to ServiceNow, entry into new markets and new partners has been dramatically shortened. Susanne Eickmann, IT Services Team Lead, Greentube increase in partner satisfaction acceleration in new market onboarding reduction in manual tasks Industry: Technology Location: Vienna, Austria People: 1,000+ employees Products: • IT Service Management • IT Operations Management • Customer Service Management • Strategic Portfolio Management • Integrated Risk Management Doubling down on high-velocity IT The booming online casino and gaming industry boasts double-digit growth and revenue dollars in the tens of billions. In the U.S. alone, the industry had more than $5 billion in revenue last year. For gaming companies, keeping pace with growth is one challenge; another is ad

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