Overview US-based Greenlight Group is a software consulting, systems integration services, and managed services company specializing in en- terprise IT operations management software. As a trusted IT partner, Greenlight helps its customers grow and adopt to business needs by offering subscription-based IT operations management capabilities hosted in secure hy- brid cloud infrastructure. Challenge Providing agile, secure cloud managed services was an arduous affair. It meant complicated, manual, and error-prone hands-on work. Heavy reliance on experienced IT engineers took time away from customer engagement and directly impacted revenue. With long deliv- ery times, expansion to new businesses was nearly impossible. “It was complicated and manual, with all the server and netwo

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