Grayson Homes Streamlines Construction Defect Tracking Headquarters: Headquarters: Maryland Sector: Sector: Construction, Homebuilding Function: Function: Quality management and project management Solution: Solution: Sub-contractor activity tracking and defect management Benets: Benets: Improved quality and customer satisfaction due to enhanced contractor eectiveness and supervisor productivity Challenge A mid-sized homebuilder, Grayson Homes builds 200 to 300 homes per year. A sta of 54 serves customers and manages trade contractors in the Maryland area. A typical day on the job for a Grayson eld supervisor involves hours away from the oce at a building site. As the frontline in quality management, eld supervisors walk job sites checking to see that homes are built to Grayso

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