Case Study
Grand Central Hotel Belfast Sets the Standard for Inspired Guest Service
Grand Central Hotel Belfast Sets the Standard for Inspired Guest Service Executive Summary The renowned Hastings Hotels Collection offers refined hospitality at each of its venues, which are spread across Northern Ireland. The hotel group recently opened its seventh location – the Grand Central Hotel Belfast –located in the heart of the city. Hastings Hotels Collections offers its guests tranquillity amidst some of the world’s most historic streets and the new property infuses glamour and grandeur with a uniquely Belfast spirit. Having partnered with Agilysys for more than 11 years, the team at Hastings Hotels was keen to ensure guest experience continuity at the launch of their newest location. The property is among the latest to include Visual One ® as their property manageme