CASE STUDY Ascom PL-000176r1 © Ascom (US) Inc GRADY MEMORIAL LEVERAGES ASCOM TO IMPROVE HCAHPS SCORES Grady Health System in Atlanta, Georgia treats more than 100,000 Emergency Department patients each year. Grady Memorial is the largest hospital in the state and the safety net healthcare system serving Fulton and DeKalb counties. It is the fifth largest public hospital in the United States as well as one of the busiest Level I trauma an

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