Case Study
Government Research Laboratory
HEAT Hybrid CASE STUDY | 1 Government Research Laboratory FRONTRANGE HEAT ITSM PAVES THE WAY FOR ITIL EFFICIENCY AT GOVERNMENT RESEARCH LABORATORY The Organization Science and national security are brought together at this Government Research Labora- tory situated on a vast campus comprised of hundreds of buildings, which house over 7,000 employees utilizing 25,000 desktops, with a mix of Microsoft Windows®, Linux, and Apple® Macintosh® op