Case Study

GOSS Delivers Channel Shift Strategy for Leading Housing Association

GOSS Delivers Channel Shift Strategy for Leading Housing Association

HOUSING ASSOCIATION • Channel Shift Consultancy oat is a major housing association working across the South East of England to provide high-quality, affordable homes and services. A key focus for Moat is making the most efficient use of its resources to ensure its customers’ needs are met in the most effective way. With the help of GOSS, Moat has defined and initiated a phased channel shift strategy that will give more independence to its

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