GoDurham ACCESS, operated by National Express Transit, provides ADA-compliant, demand-responsive transportation for Durham city and county residents, including seniors, people with disabilities, and those in rural areas. Many rely on the service for essential trips such as work, medical appointments, and personal needs, making safety and reliability critical. To maintain high service levels, dispatchers and fleet managers require real-time visibility into every vehicle, while dependable maintenance ensures safe travel. By enhancing tracking and operational oversight, GoDurham ACCESS strengthens its ability to deliver consistent, secure, curb‑to‑curb transportation for its riders.

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