Case Study

GlobalSearch® Helps to Serve the Tax Payers of Floyd County Indiana

GlobalSearch® Helps to Serve the Tax Payers of Floyd County Indiana

The Floyd County Clerk’s Office in Indiana, responsible for managing property records and tax documentation, faced inefficiencies due to manual data entry and an outdated document management system. After implementing GlobalSearch and KeyFree Indexing from Square 9, they streamlined document storage, improved archiving, and eliminated data entry errors. This solution allowed for faster processing of over 1,000 quarterly sewer line orders, improved collaboration, and eliminated 25% of office paperwork. Additionally, Floyd County saved $18,000 annually by hiring a part-time employee, reducing reliance on paper, and improving overall service delivery.

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