Dimensional Health Care Associates (DHCA) in Maryland provides specialized care for individuals with intellectual disabilities. Facing a growing volume of paper records, DHCA implemented the GlobalSearch ECM system to streamline document management, improve workflow efficiency, and ensure regulatory compliance. The system allowed nurses to access client records in the field, saving over $70,000 annually in labor and office space costs. By eliminating paper filing, DHCA reclaimed valuable office space, enhanced productivity, and improved client care, with plans to further automate workflows in the future.

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