A global top 5 bank operating in 35 countries with 70 million customers improved IT efficiency by deploying Riverbed Aternity. The solution integrated with existing tools, reduced monthly IT ticket volume by 30%, and cut mean time to resolution (MTTR) by 20%. It enabled visibility across nearly 500,000 devices, automated resolution of L1 incidents, and achieved an 80% success rate across 6,000 applications. With 115 remediation scripts and webhook-based alerts, the bank streamlined support processes and increased productivity—especially for 40,000 wealth advisors who required a stable, predictable digital environment.

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