The Challenge The client was approaching a contract renewal and true-up bill, without a unified view of licensing terms and usage within the organisation, especially around cloud adoption. The software publisher had historically deployed a ‘divide and conquer’ strategy by engaging with multiple departments separately, bringing about an incohesive global strategy, which had resulted in multiple agreements and product sets. Previously, all contracts had been negotiated in the US by procurement without the support from the global internal Software Asset Management (SAM) team. They had been created without a clear view of the software being used and the financial impacts. The client needed a solution that would implement an in-house contract renewal process based on current and fut

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