Case Study

Global Pharma and Manufacturing Company Transforms the Service Desk

Global Pharma and Manufacturing Company Transforms the Service Desk

Pages 2 Pages

Case Study Global Pharma and Manufacturing Company Transforms the Service Desk Client Profile The client is part of a global diversified pharmaceutical and manufacturing company with North American headquarters located in the northeastern United States. It supports approximately 20,000 end-users across 35 locations in the U.S. and Canada. The client has worked with Pomeroy continuously since 2005, beginning with its North American onsite

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