CONTINUING TO TRANSFORM DAILY WORKFLOWS WITH LEGAL TRACKER LEGAL TRACKER CASE STUDY GLOBAL MID-MARKET COMPANYKathie Runyon, legal operations manager for a global mid-market company based in the United States, decided in 2014 to roll out Thomson Reuters Legal Tracker TM (formerly Serengeti Tracker TM ) to optimize legal workflows. The solution continues to uncover new opportunities to help her legal department boost its efficiency. SHORT DEPLOYMENT WITH LONG-TERM BENEFITS The decision to implement Tracker stemmed from an ongoing struggle with an outdated and cumbersome reporting process for which Runyon has no better word to describe than “painful.” Tired of jumping through several hoops in order to produce reports, including importing and exporting data to intermediary syste

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