An American multinational management consulting firm & business strategy leader with more than 90 offices in 50 countries had just implemented an ERP system, which could not meet the time & billing function requirements. After searching for a better fit, they ultimately resorted to building their own custom time & billing system. As a result, they needed a partner that could help them build the application and continue to support them with the on-going develop- ment needs, while maintaining continuity within their internal development team. ITC dedicated a project manager and a team of nearshore developers to provide technical management and development support of the complex Time & Billing custom application, while preventing maintenance issues. ITC further continued to support th

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