Equinix.com Executive overview BMC Digital Enterprise Management delivers an integrated set of IT software solutions that enable businesses to better manage digital operations to create a more successful enterprise. The company required a digital IT service management infrastructure and workforce productivity solution to increase the performance and effectiveness of its IT service delivery and support desk operations. BMC Software as a Service (SaaS) Operations built its digital edge alongside the largest industry ecosystems on Platform Equinix to reach everywhere, interconnect everyone and integrate everything. Leveraging industry best practices of an IOA strategy, the company was able to deliver a world-class digital IT service delivery and support experience from the cloud for

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