A VertivTM Case Study CUSTOMER: GLOBAL INTERNET SERVICE PROVIDER 1 This global Internet Service Provider standardized on Avocent® ACS Advanced Console Server technology to increase IT availability which is crucial to business continuity and reputation. ABOUT THE COMPANY We spoke with one of our customers, a leading global Internet Service Provider (ISP) about its business. As an ISP, its business is 24/7/365 and for its customers, 100% availability is the expectation. Therefore, the data centers that support its business need to be as robust and reliable as possible, with the ability for the data center team to rapidly access, diagnose and repair any outage. To help achieve this model, the company standardized on the Avocent® ACS Console Server Platform for remote management. We

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