Sangoma.com The Customer Megafreight is a global freight management company based out of Johannesburg, South Africa. Megafreight offers import and export services for air and ocean freight, customs clearing, bonded and free warehousing, marine insurance, project freight, and other ground-based logistics services. Business Challenges Megafreight knew its legacy analog telecom system wasn’t great, but it seemed sufcient. With about 250 employees and 4 additional ofces at O.R. Tambo International Airport, Cape Town, Durban, and Port Elizabeth, each location made use of its own independent telephone system. They were accustomed to the simplistic business communications the old system provided— all the way up until the time when they received notication that support for the outdated

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