Case Study

Global Dairy Manufacturer Achieves a Revolutionary Unified Search Experience

Global Dairy Manufacturer Achieves a Revolutionary Unified Search Experience

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A global dairy manufacturer generating over \$20 billion annually used BA Insight to unify scattered data and streamline critical decision-making. Initially relying on Azure AI Search within Microsoft apps, the firm struggled with inefficiencies across systems like Salesforce, Jira, and OpenText. BA Insight extended search beyond Microsoft, creating a single intuitive portal for accessing all repositories. This integration boosted productivity and empowered teams to focus on essential tasks. Leveraging Azure OpenAI and BA Insight’s secure connectors, the firm now enjoys scalable, AI-driven search—transforming efficiency across departments and the broader dairy industry.

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