Case Study

Global Customer Experience Marketing Agency Saves an Estimated 100 Hours Every Week with Workfront

Global Customer Experience Marketing Agency Saves an Estimated 100 Hours Every Week with Workfront

Pages 6 Pages

factory2 Digital Marketing Agency At a Glance Challenges • Disconnected project management technology and processes • Lack of data to accurately resource projects and report on them • Difficulty allocating resources and forecasting Benefits • Saved 100 hours of time per week across teams, an annual savings of more than $200,000 • Increased individual’s weekly services volume by 50–70% • Increased on-time delivery rate to 99.9% • Accelerated onboarding from 3 months to 2 weeks • Added 2 strategic roles without increasing budget, an annual savings of more than $300,000 • Reduced overburn run-rate by 20% in 2 months • Saved 45 hours weekly by reducing project and status update meetings, an annual savings of more than $100,000 • Gained real-time reporting CASE STUDY Global Custom

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