CHALLENGE Collaboration is a key component to how one of the world's most iconic consumer goods companies meets its corporate commitment to the development of children around the globe. With workers distributed across 42 office locations globally, their challenge was making sure that each call or meeting, whether voice or video, met the standard to be productive. To avoid employees having to worry about the mechanics of the technology itself, simplicity, reliability and quality of experience have become critical to the business. The company recently completed upgrading all of their conference room endpoints to newer room systems like Cisco Webex Room Kits. Their environment also includes call manager and conferencing platforms from Cisco, as well as Skype for Business clients t

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