SITUATION/PROBLEM: “Thirsty for higher quality” Giovanni’s isn’t just a restaurant, it’s a 40,000 square-foot facility with space for banquets, weddings, meetings, seminars, and of course, fine dining. Giovanni’s Restaurant and Convention Center is known for its excellent food, great service and competitive prices. Throughout the Rockford area, Giovanni’s had a reputation for quality and couldn’t risk it being tarnished with inferior water

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