Case Study
GF Inc wraps up customer service with LANSA
GF Inc is the leading supplier of industrial packaging and fastening products in Western Canada through its GF Packaging and GF Fastening divisions. GF improved customer service and reduced call center traffic with an online eCatalogue site built with LANSA Commerce Edition in only four weeks. A Visual LANSA-based contact management system, called ‘Business Builder’, lets staff handle more accounts and produce consistent, attractive quotatio