Case Study

Getronics Provides Customer Strategy That Focuses On Client Needs, Not Technology

Getronics Provides Customer Strategy That Focuses On Client Needs, Not Technology

Pages 2 Pages

Company Profile Trustmarque Solutions Ltd, which was founded in 1987 , is one of Microsoft’s biggest UK large account resellers into the public and private sectors. Trustmarque employs about 120 people, with most staff in customer-facing sales and product advisory positions. Customer contact is vital, with 45 staff dedicated to the task across five business teams, each with a sales team leader . In July 2008 alone, the customer contact s

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