Case Study 1 alltours is the largest group of independent tour operators in Germany, with an annual turnover of around 1.5 billion euros and around 500 employees. alltours’ headquarters is located in Düsseldorf, from where it serves nearly two million travellers per year. The alltours group of companies also includes Travel Center alltours GmbH, a travel agency chain with around 210 travel agencies; tour operators BYE.bye Dynamic Packages GmbH; the Spanish incoming travel agency Viajes Allsun, which is headquartered in Mallorca; and real estate and management company alltours España. Business Challenge alltours moved its headquarters from Duisburg to a new location in Düsseldorf to support the continued expansion of its business. As part of this transition, and to increase the avail

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