Case Study
Georgia Municipal Association Case Study
The Customer Created in 1933, the Georgia Municipal Association (GMA) is a state organization that represents municipal governments in Georgia. Based in Atlanta, GMA is a non-profit that provides services for legislative advocacy, education, employee benefits, and technical consulting to its members to help them make improvements in Georgia cities. GMA’s membership currently totals 521 municipal governments, accounting for more than 99% of the state’s municipal population. A 63-member Board of Directors, composed of city officials, governs GMA. Program implementation is charged to the Executive Director and staff of 91 full-time employees, with approximately one quarter of them playing a part in GMA’s budgeting process.