Geomant Helps Bristol City Council Enhance Their Contact Centre Operation Geomant's wallboard technology helped Bristol City Council enhance their Avaya contact centre - we explore how in this insightful case study. Introduction Bristol City Council take a proactive approach when it comes to improving their contact centre services; they have been involved in multiple digital transformation projects over the last few years and continue to lead the way in developing their operation. In this insightful case study, we’ll look at their most recent project, the implementation of Geomant Wallboard and what it means for the organisation. The ability to aggregate & consolidate Avaya telephony data Browser-based technology enabling anywhere working Enhanced service levels and operational efficie

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