Gensym: Profiles in Customer Success         HISTORY Canada’s Rio Tinto Fer et Titane (RTFT) smelts iron and titanium ore into ilmenite, a pigment that is used for paints, surface coatings, plastics and paper. It’s part of Rio Tinto, a world leader in finding, mining, and processing the earth’s mineral resources. Rio Tinto works in some of the world’s most difficult terrains and climates, benefiting local communities around the g

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