Insight became an early adopter of generative AI, launching InsightGPT on Microsoft Azure OpenAI as a secure private instance to boost employee productivity and client service. Rolled out to 13,000 employees in just eight weeks, the platform allowed experimentation while enforcing guardrails and data protection. Use cases included HR survey analysis saving weeks, sales data categorization saving 100+ hours, and warehouse automation eliminating errors. Contract summarization and SOW creation reduced costs and time by 50%. The initiative accelerated adoption, expanded Insight’s AI expertise, and laid the foundation for client-facing generative AI solutions.

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