Case Study www.ABBYY.com Government, Tax and Finance Administration Customer Overview Name Generální financní reditelství (General Financial Directorate; under the Ministry of Finance of Czech Republic) Location Czech Republic Industry Government Web http://www.financnisprava.cz/ The Czech Republic’s General Financial Directorate (GFR) is responsible for research and collection, processing, and analysis of financial information on the territory of Czech Republic. GFR operates through 14 offices spread across the country and has about 13000 employees. Challenge As a big governmental organization directly involved with state-administered taxes and the preparation of legislation, the Financial Directorate is a real document processing factory. Employees in various administrative

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