case study About General Communication, Inc. (GCI) GCI is the largest Alaska-based communications provider, offering a full range of wireless, data, video, voice and managed services to businesses, government agencies, education, healthcare and residential customers. Founded in 1979, the company continues to expand its product and services portfolio, focusing on solutions to optimize and secure networks and systems, support mobile workers and provide proactive system management. With over 2,300 employees, GCI recorded annual revenue of $979M in 2015. As a Management-as-a-Service (MaaS) provider, GCI offers multiple services to enterprises and businesses to create efficiency and business value including Managed Wi-Fi, managed firewall, and end-to-end network management services

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