The initial request for this upgrade was received last August. After a detailed system review followed by a quick implementation, the project was completed and Gedling went live in February. Go Live was on schedule and within budget. Here is how we did it: Overcoming Risks In order to upgrade to Milestone 5 (02) from v5.5.3 and develop web enquiry reports, the underlying IT infrastructure needed to be upgraded too, all within a tight deadline. The enthusiasm of the Agresso users to get involved in testing and the fact that Gedling’s project manager provided use of their project room, facilitated parallel running of the system and enabled thorough testing. These were critical factors in the success of this upgrade. Gedling Borough Council, with the help and guidance of Integra Ass

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