Case Study

GDoc: End-to-End Documentation System for Hamburg Süd

GDoc: End-to-End Documentation System for Hamburg Süd

This Lufthansa Industry Solutions (LHIND) case study details the creation of GDoc, a cloud-native documentation system for Hamburg Süd, part of the Maersk Group. Built as part of the GLOBE platform, GDoc replaced legacy tools for creating and managing bills of lading. Developed through 64 agile sprints, it integrates all GLOBE modules via microservices architecture. The LHIND team of 42 experts managed design, testing, and DevOps-based rollout. Benefits include increased automation, faster data validation, improved transparency, and seamless integration across global shipping operations. The result was a fully digital, end-to-end shipment documentation process with high user satisfaction.

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