Case Study
Gauteng Provincial Government (Dept of Economic Development) Improves Document Based Processes with OpenText
Gauteng Provincial Government (Dept of Economic Development) Improves Document Based Processes with OpenText
SUCCESS STORY ENTERPRISE INFOR M ATION M ANAGEMENT INDUSTRY Public Sector CUSTOMER Gauteng Provincial Government Department of Economic Development CHALLENGES n Difficulty tracking paper documentation leading to lost documents and risk of litigation n Unable to meet target process service levels n Decentralised documentation led to high level of duplication n Microsoft SharePoint solution failed to meet to objectives SOLUTIONS n O