Case Study

Gatwick Airport Reduces Costs While Simultaneously Improving Service Delivery

Gatwick Airport Reduces Costs While Simultaneously Improving Service Delivery

Pages 3 Pages

Case Study www.servicenow.com London’s Gatwick Airport is a model of efficiency in many ways. In addition to being the world’s most efficient single-runway airport, it serves about 200 destinations in 90 countries, processing 34 million passengers each year. And unlike U.S.-based airports that act as landlords for the security staff, retail outlets, parking facilities and other services they house, Gatwick manages it all—from building mainten

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