Automation strategies have been used by enterprises to power critical business processes for decades. These strategies have evolved over time to keep pace with changing business requirements and technology landscapes – becoming more pervasive, more complex and more essential. Batch processing progressed to job scheduling and, ultimately, to robust enterprise workload automation solutions. In 2021, Gartner introduced a further evolution that they define as Service Orchestration and Automation Platforms (SOAPs). Tidal has continued to innovate and advance workload automation solutions to deliver the six key differentiating capabilities Gartner cites for service orchestration and automation platforms.

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