Case Study
Gap Inc. Transforms The In-Store Wi-Fi Experience With Ai-Driven Networking
Customer Story 1 Company: Gap Inc. Industry: Retail Business Challenges: Deliver a great Wi-Fi experience to retail associates and shoppers in a highly dynamic retail environment while simplifying network operations. Technology Solution: • Mist Platform • MX Series 5G Universal Routing Platforms Business Results: • Delivered a great user experience to employees and shoppers with AI-driven Wi-Fi • Reduced technical staff visits to stores by 85 percent • Enabled digital transformation for North American stores • Laid the foundation to deploy game-changing services to leapfrog the competition Doris and Don Fisher opened the first Gap store in 1969 with a simple idea—to make it easier to find a pair of jeans and a commitment to do more. Over the last 50 years, the compan