Case Study Industry: Chemicals & Petroleum Solution: Services Geography: Portugal Galp (external link) is committed to developing efficient and sustainable solutions in its operations and integrated offers for its customers, with a strong commitment to energy transition. The company creates simple, flexible and competitive solutions for businesses and individual consumers. By working with IBM ® Services ® to move to integrated, optimized digital workflows on SAP S/4HANA ® , Galp is gaining near-real time insights into customer preferences—helping it maximize lifetime value and nurture loyalty. “Working with IBM and SAP, Galp has laid the foundation for its new business model, with SAP solutions to help us lift satisfaction and strengthen long-term relationships.” - Catarina Ceit

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