Gaining Flexibility with OpenT elemetry Reduce Incident Resolution Times Across Any SaaS or Hybrid Environment E BOOKThe task of deploying SaaS and applications efficiently, and at scale, has led to many innovations — and many complexities. Anyone who has looked at the rat’s nest of crisscrossing wires in a home electronics system can sympathize with the landscape that is today’s distributed systems. But on the other side of these complex integrated systems — from cloud technologies to virtual containers to Kubernetes — is the end user who just wants the job done. Every second counts when systems are down or not functioning as they should, yet tracking down the source of stalled environments can sometimes take hours, if not days. When a user cannot easily access your SaaS engin

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