Case Study

Fully resilient and scalable call handling/ messaging solution to integrate with the university’s existing Cisco CallManager solution (18,000 users)

Fully resilient and scalable call handling/ messaging solution to integrate with the university’s existing Cisco CallManager solution (18,000 users)

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The University of Cambridge wanted a provider that would integrate seamlessly with its existing IP network, offer a feature-rich messaging/ call handling solution, and support a genuinely scalable approach to application development. After looking at all the available options, the university selected C3’s SIP-enabled Apcentia platform to integrate with its existing Cisco CallManager solution, which spans the university’s 18,000 telephone extensions (one of the largest higher education Cisco sites in the world).

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