Full ITS Implementation Delivers Efficiency Gains Case Study Novia Strategies designed a set of improvements and led the effort to achieve full implementation of an Instrument Tracking System (ITS) for a facility with state of the art sports medicine services, a designated Level III Trauma Unit, and GYN Center of Excellence. The Challenge The hospital had been in flux for several years, and had recently placed a new leadership team chartered with stabilizing the organization. They embarked on an extensive process improvement project which significantly raised patient and physician satisfaction scores. The last area to be addressed in the improvement process was the perioperative area. During the improvement process, changes in leadership of the operating room (OR) and th

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