Fulfilment House Autofulfil Background Autofulfil is a fulfilment house in Galway, Ireland, dealing with a wide range of ecommerce customers. In addition to having ecommerce customers, Autofulfil is also one of the main suppliers of school books in Ireland (Autofulfil’s own business), offering book- covering as a value-added service. Why did Autofulfil need an Optima WMS? Autofulfil had an in-house WMS system built by a staff member that met their needs, but it would soon be unsupported They needed the ability to have development work done, and that was being taken away from their existing system Whilst their in-house system previously had met their WMS needs, they identified that they needed a better WMS to help them with their current and future needs, and also with process management to

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